Terms of Service

Last updated November 9, 2026

1. Agreement

These Terms are a contract between you and RedLine Inference ("RedLine", "we", "us") governing your use of RedLine: the website at redlineinference.com, the console, the API and any related services (the "Service"). By creating an account, generating an API key or using the Service, you accept these Terms, our Privacy Policy and our Zero Data Retention Policy, which are part of this agreement.

If you use the Service on behalf of an organization, you represent that you are authorized to bind it, and "you" includes that organization.

Section 17 contains a binding arbitration clause and a class action waiver. Please read it carefully.

2. License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service under these Terms. You may not copy, modify, decompile or reverse engineer the Service, or use it to build a competing service.

3. Eligibility

You must be at least 18 years old and able to enter into a binding contract. By using the Service you represent that:

• you use it for legitimate professional, educational or research purposes;
• when you test systems, networks or applications, you own them or have the written authorization of their owner;
• you are not on a U.S. sanctions list or located in an embargoed country, and you will not use the Service to violate export control laws.

4. Accounts and API keys

You are responsible for all activity under your account and your API keys, whether or not you authorized it. Treat keys like passwords, do not share them outside your organization, and revoke them in the console if they leak. You may not resell or redistribute access to the Service without a written agreement with us.

5. How the Service works

RedLine routes your requests to language models operated by us or by infrastructure providers, and charges you for the tokens you consume. RedLine models have no additional content filters and may produce offensive, dangerous, inaccurate or, in some jurisdictions, illegal content. We do not review, moderate or store the content of your requests or of the model's responses.

6. Membership, payments and credits

• Membership. API access requires an active RedLine membership, billed monthly in advance through our payment providers (Stripe, lava.top or Gumroad). Each monthly charge, including the first, adds the credits included in the plan to your balance. The membership renews automatically each month until you cancel.
• Plan changes. You can change plans from the console. An upgrade is charged in full when you request it, adds the new plan's credits at once and starts a new monthly billing period; the unused part of the previous plan is not refunded. A downgrade takes effect at the end of the current billing period, and continuing on the new plan requires paying for it.
• Cancellation. You can cancel at any time from the console, or from your Gumroad library if you bought through Gumroad. Cancellation takes effect at the end of the current billing period, and you keep access until then. Membership fees already paid are not refunded.
• Failed payments. If a renewal payment fails, we may suspend API access until it succeeds.
• Prepaid credits. The Service runs on prepaid credits in U.S. dollars. Each request is charged at the prices published at the time of the request. Payments are processed by Stripe, lava.top or Gumroad, which may act as the merchant of record for your purchase. License codes from Gumroad can be redeemed once, by one account.
• No refunds. Credits are non-refundable and non-transferable, except for a duplicate or erroneous charge, or where applicable law requires otherwise.
• Expiration. Credits do not expire while your account is open, but they can only be used while your membership is active. If we close your account for breaching these Terms, any remaining balance is forfeited.
• Price changes. We may change prices with at least 7 days' notice. Changes do not affect usage already incurred.
• Taxes. Prices exclude taxes, which are your responsibility where they apply.
• Chargebacks. If you dispute a valid charge, we may suspend your account while the dispute is resolved.

7. Acceptable use

You may use RedLine for authorized penetration testing and red teaming, CTFs and training, malware analysis, incident response, vulnerability research with responsible disclosure, software development and any other lawful purpose. You may not use it to:

• access, attack, scan or disrupt any system without its owner's authorization;
• create, distribute or deploy malware, ransomware or botnets against third parties;
• commit fraud, run real phishing campaigns, steal credentials, impersonate others or launder money;
• generate any sexual content involving minors;
• develop biological, chemical, nuclear or radiological weapons, or explosives;
• harass, threaten, extort, stalk or dox any person;
• interfere with the Service, circumvent usage limits or attack our infrastructure;
• do anything illegal in your country, in the United States or in the country affected.

8. Your sole responsibility

You acknowledge and agree that:

• You decide what to ask the model and what to do with its responses. RedLine does not control, monitor or have knowledge of the content of your requests.
• You assume all risk of using an unfiltered model, including content you find offensive, inaccurate or dangerous.
• Any action you take with the help of the Service, including running code, commands or techniques generated by the model, is your act and your responsibility, not that of RedLine.
• You are responsible for complying with the laws that apply to you, obtaining any required authorization, and any harm you cause to third parties.

9. AI output

Output may be incorrect, incomplete, unsafe or similar to third-party content. We make no warranty about its accuracy, legality or fitness for any purpose. Review and validate output before relying on it. To the extent we have any rights in the output, we assign them to you.

10. Your content

You are responsible for the content you submit and represent that you have the right to submit it. You grant us only the license needed to process it and return a response, as described in the Zero Data Retention Policy. If you send us feedback, we may use it freely and without obligation to you.

11. Intellectual property and copyright claims

The Service, its code, design and trademarks belong to RedLine or its licensors. If you believe the Service infringes your copyright, send us a notice identifying the work, the material and its location, your contact details and a good-faith statement, as described in the Digital Millennium Copyright Act.

12. Availability

We do not guarantee that the Service will be uninterrupted or error-free. We may perform maintenance, change usage limits, and add, change or remove models and features at any time. We are not liable for downtime, data loss or failures caused by us, our infrastructure providers or third parties.

13. No warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, REDLINE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, SECURITY AND UNINTERRUPTED OPERATION. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

• REDLINE AND ITS OWNERS, MANAGERS, EMPLOYEES, CONTRACTORS AND PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, GOODWILL OR BUSINESS;
• REDLINE WILL NOT BE LIABLE FOR HOW YOU OR ANY THIRD PARTY USES THE SERVICE OR ITS OUTPUT, OR FOR ANY HARM THAT USE CAUSES TO OTHERS;
• REDLINE' TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID REDLINE IN THE 3 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

15. Indemnification

You agree to defend, indemnify and hold harmless RedLine and its owners, managers, employees, contractors, affiliates and providers from and against any claim, demand, investigation, loss, damage, fine, cost or expense, including reasonable attorneys' fees, arising from or related to:

• your use of the Service or of model output;
• the content you submit;
• your breach of these Terms, in particular sections 7 and 8;
• your violation of any law or third-party right;
• any use of your API keys by anyone.

We may assume the exclusive defense of any matter subject to indemnification, in which case you will cooperate with us. You may not settle any matter that affects RedLine without our written consent.

16. Suspension and termination

You may close your account at any time by emailing us. We may suspend or close your account, revoke your keys or refuse service at any time, with or without notice, if we reasonably believe you breached these Terms, your use is unlawful or risky, or the law requires it. Where required by law, we may cooperate with authorities and provide the information we hold about your account. Sections 6, 8, 9, 13, 14, 15, 17 and 18 survive termination.

17. Arbitration and class action waiver

• Informal resolution. Before filing a claim, you must send us a written description of it and try in good faith to resolve it for 60 days.
• Binding arbitration. If it is not resolved, any dispute related to the Service or these Terms will be settled by binding, individual, virtual arbitration administered by the American Arbitration Association under its Commercial Rules.
• Waivers. You waive the right to sue in court before a judge or jury and to take part in class, collective or representative actions. Disputes are resolved individually.
• Time limit. Any claim must be brought within one year after it arises, or it is permanently barred.
• Either party may seek injunctive relief in a competent court to protect its intellectual property or stop misuse of the Service.

18. Governing law

These Terms are governed by the laws of the jurisdiction where RedLine's operator is established and, for arbitration, by the Federal Arbitration Act, without regard to conflict of laws rules.

19. General

• Changes. We may update these Terms. For material changes we will notify you by email or in the console at least 15 days in advance. Continuing to use the Service afterwards means you accept the changes.
• Notices. You agree to receive notices by email or in the console, and that they satisfy any requirement that notices be in writing.
• Entire agreement. These Terms and the policies they reference are the entire agreement between you and RedLine about the Service.
• Severability. If a provision is invalid, it applies to the extent permitted and the rest remains in effect.
• No waiver. Our failure to enforce a right is not a waiver of it.
• Assignment. You may not assign this agreement without our consent. We may assign it to an affiliate or successor.
• Force majeure. We are not liable for failures caused by events beyond our reasonable control.

20. Contact

RedLine · support@redlineinference.com